Frequently Asked Questions


Product:

Which glass do you supply? Can you supply tinted glass?
We predominantly supply 10mm Clear Toughened Glass. We can offer tinted & also Laminated glass as well.
What are the glass size sections? How many glasses is each run made from?
For ease of installation and transport we divide the glasses so the largest pane does not exceed 1.2m length.
Why do you leave a gap between the glasses? And how big is the gap?
We leave a 30mm gap between glass panels for three reasons: 1)No smaller than 30 so fingers/rings do not get trapped 2) Not abutted for expansion and 3) for ease of installation and alignment
I can see that the bottom rail is continuous, do you have a solution to allow water drainage?
Yes, we can supply, as part of the system, 5mm packers that will sit beneath each fixing point and so allow a 5mm gap that allows water to pass freely underneath the bottom rail.
Can I have a Juliette that goes between the reveals?
Yes, this is not a standard item but can be made. To get further information please contact our sales office regarding this.
Do you Manufacture the Balcony Structure?
We manufacture the balustrade only, not the balcony structure. Our system will suit almost any balcony structure.
What is the U value of the glass supplied with your curved doors?
In the Visioglide 100 system we supply 28mm double glazing with a U value of 1.9 W/m2K.
What glass do you supply with the curved doors?
In the Visioglide 100 system we supply 28mm toughened double glazing. Made up of 6mm clear toughened inner pane - 16 mm air cavity - 6mm Low-E toughened external pane.
What colours can the balustrades or Juliettes be supplied in?
We have four standard colours; White, Silver, Bronze and our unique "Royal Chrome" finish.

We can supply other colours but only on projects that have enough quantity to allow this.
How are the corner joined? are they welded?
The corners of the balustrades are mechanically joined with a special internal aluminium plate. They are not welded. 
Is anodizing better or worse than stainless steel?
Stainless steel despite its name will tend to tarnish and will usually not live up to the expectations. Anodized aluminium, especially our "Royal Chrome", is far superior in corrosion resistance and longevity and will not require the amount of regular maintenance that stainless steel will.
What is the minimum radius you can have a curved door?
The minimum radius we can manufacture the curved doors to is 1000mm.
What is the maximum height you can make your curved doors?
We do not recommend making them over a height of 2600mm.
Are the balustrades suitable for stairs?
Our systems are designed to suit balconies and terraces, they are not designed for stair railings.
Have your Balustrade Systems been tested?
Yes, our balustrade systems have been thoroughly tried and tested, on site and off site. In June 2004 we commissioned Sandberg LLP, independent testing & consulting engineers, to test our systems with regards to compliance to BS6180:1999 & BS6399:1996. These test results are posted on our website in the form of PDF documents. You can view these through the home page or download them at the download.
What is the approximate weight per meter of the system with glass?
The balustrade system at 1.1m height and with 10mm glass weighs appx 33kg per linear meter
What is the appx weight of the Juliet balustrade system with the glass?
The Juliet balustrade system at 1.1m height and with 10mm glass weighs appx 34kg per linear meter
Is the Balcony balustrade Systems a Structural Glass System?
No, it is not a structural glass balustrade. It is a composite system utilizing both the glass and the Handrail to take the loads. Utilizing the handrail allows the balustrade to span certain lengths without the need for vertical posts. Once these are exceeded we must introduce vertical posts.
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Balcony News

  • An extraordinary project on the Isle of Man.

    Frameless glass balustrades and curved sliding patio doors expose panoramic views from the Isle of Man bed and breakfast property. Balcony Systems - UK balustrading specialist of clear glass balustrading and curved patio doors.

  • Couple win £1,000 - Balcony Systems’ Competition

    Balcony Systems at Grand Designs 2013 at London’s Excel, presenting the winners of its annual Balustrades photo competition. We were impressed by the amazing response of our customers all over the UK.

  • Balcony systems at Grand Designs Live

    We hope that you’re able to visit our stand at the show and see our exciting range of Balustrades, Juliettes, Curved Doors and Decking. Grand 10% discount on orders placed from Friday 3rd through to the Tuesday 12th May, 2013.

  • Curved balcony wins the competition

    Creative shots of balustrades, Juliette balconies, views through curved glass doors from all over UK: Lancashire, Nether Alderley, Isle of Man, Newcastle-under-Lyme, Worcestershire, Castle Donington, Berkswell.

  • Curved Patio Doors at Gara Rock Resort

    Curved sliding patio doors at Gara Rock resort. Measuring nearly 15 metres in width with a blue powder-coated finish, the door opens onto an outdoor dining terrace.

  • Grand Designs Live: 4th - 12th May 2013

    Balcony Systems returns to Grand Designs Live for the 7th consecutive year. Apply for a complimentary ticket >>

  • A ‘very busy’ Grand Designs Live 2012

    High levels of enquiries and orders from visitors attending the Grand Designs Live 2012 exhibition contributed to a ‘very busy’ three days on our stand at the October consumer home show at Birmingham’s NEC.

  • Balcony’s special Grand Designs discount

    Orders placed during the exhibition (Friday 12th – Sunday 14th October) will have a GRAND 10% taken off

  • Balcony Systems 2012 Photo Competition

    You and Your Balcony – enter our new photo competition to win £1000 cash. What do you like most about your balcony? Whether it’s for reading, relaxing, entertaining or simply enjoying the view, let us know and you could win £1000 hard cash.

  • Half Price on Self Cleaning Glass

    50% off the self-cleaning glass coating on our Glass Balustrades, Custom Glass Juliet Balconies and our Curved Glass Patio Doors.

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Customer Reviews

  • Glass Balustrade review
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    We were looking for a nice and modern enclosure for our small balcony. Balconette's glass balustrade was just what we needed. The balustradi...

  • Glass Balustrade - London
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    We are happy with our new stylish balustrade appearance. Our balcony looks modern, the view through the glass is super clear and creates lig...

  • balcony
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    The Balcony is superb, the company were very helpful and their technical adviser Bernard. The fitter was excellent but would of preferred if...

  • Balconette for loft dormer
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    Fantastic, easy to order, arrived on time with clear instructions and was installed by my builder with no fuss. The building control are hap...

  • Patio Balustrade - Balcony 2 with LEDs
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    Our Balcony 2 system looks superb around the edge of our patio. I even managed to fit some colour-changing LED lighting to it - which trans...

  • Juliettes
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    The balconies are just what we wanted, the detailing is good and we like the anodysed finish. We are very pleased with how they look on the ...

  • Battle Balustrade Review
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    We have around 20 meter glass balustrade along the balcony. It is of high quality and looks stunning, admired by all that see it. Top cl...

  • 2 x Balconies and 1 x Juliette
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    I was really impressed with the customer support, I think from 3 or 4 Balcony Systems employee's, always helpful and they liaised with the i...

  • Juliette Balcony
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    Nice balcony, looks great Good service, delivery etc...

  • Awesome!
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    Our Juliette balcony is everything we hoped it would be. Extra light, great views, and a stylish addition to the house. The service was ...