PRIVACY POLICY
BALCONY is committed to protecting
your privacy and personal information. This Privacy Policy explains the ways we
use your personal data. If you have any requests concerning your personal information
or any queries with regard to our policy please e-mail:
enquiries@balconette.co.uk
Information we collect
from you.
The data we collect may be personal data and may include your name, email address,
address, telephone numbers and other contact details.
BALCONY collects the details
you provide by using our brochure request form and when you register to place an
order on our website.
We do not store payment information
such as credit cards, in our database. When you pay online, your card transaction
is processed directly online by a secure server connection, or via PAYPAL, whichever
you select as an online payment option.
We also monitor customer
traffic patterns and site use which enables us to improve our website.
Use of your information
and your preferences
We will use your information
to communicate with you and/or for the delivery of your order. We may use your information
to send you offers and news about BALCONY’s products. We may contact you by post,
email, telephone or fax for these purposes.
We like to receive feedback
and testimonials to help us improve our products and service. From time to time,
we may contact you by post, email, telephone or fax to ask your opinions. If you
do not want to be contacted please let us know.
We never sell, or pass your
personal data to anyone else.
Other web sites
Our web site may contain
links to other web sites which are outside our control and are not covered by this
Privacy Policy. We are not responsible of any contents if you access other sites
using the links provided. We do not endorse the content of these pages.
Cookies
"Cookies" are small pieces
of information sent by a web server to a web browser, which enables the server to
collect information from the browser. BALCONY uses cookies for a number of purposes,
for instance to enable us to simplify the logging on process for registered users,
to help ensure the security and authenticity of registered users, to provide the
mechanisms for online shopping and to enable traffic monitoring.
Whilst you do not need to
allow your browser to accept cookies in order to browse our web site, you must have
cookies enabled if you wish to shop online.
Most browsers allow you to
turn off the cookie function. If you want to know how to do this please look at
the help menu on your browser. As described above this will restrict the online
BALCONY services you can use.
Access rights
You have a right to access the personal data that is held
about you. To obtain a copy of the personal information BALCONY holds about you,
please write to us at the following address: Balcony Systems Ltd, Unit 5,
Forest
Row
Business
Park
,
Station Road
, Forest Row,
East Sussex
, RH18 5DW.