Frequently Asked Questions


Product:

Which glass do you supply? Can you supply tinted glass?
We predominantly supply 10mm Clear Toughened Glass. We can offer tinted & also Laminated glass as well.
What are the glass size sections? How many glasses is each run made from?
For ease of installation and transport we divide the glasses so the largest pane does not exceed 1.2m length.
Why do you leave a gap between the glasses? And how big is the gap?
We leave a 30mm gap between glass panels for three reasons: 1)No smaller than 30 so fingers/rings do not get trapped 2) Not abutted for expansion and 3) for ease of installation and alignment
I can see that the bottom rail is continuous, do you have a solution to allow water drainage?
Yes, we can supply, as part of the system, 5mm packers that will sit beneath each fixing point and so allow a 5mm gap that allows water to pass freely underneath the bottom rail.
Can I have a Juliette that goes between the reveals?
Yes, this is not a standard item but can be made. To get further information please contact our sales office regarding this.
Do you Manufacture the Balcony Structure?
We manufacture the balustrade only, not the balcony structure. Our system will suit almost any balcony structure.
What is the U value of the glass supplied with your curved doors?
In the Visioglide 100 system we supply 28mm double glazing with a U value of 1.9 W/m2K.
What glass do you supply with the curved doors?
In the Visioglide 100 system we supply 28mm toughened double glazing. Made up of 6mm clear toughened inner pane - 16 mm air cavity - 6mm Low-E toughened external pane.
What colours can the balustrades or Juliettes be supplied in?
We have four standard colours; White, Silver, Bronze and our unique "Royal Chrome" finish.

We can supply other colours but only on projects that have enough quantity to allow this.
How are the corner joined? are they welded?
The corners of the balustrades are mechanically joined with a special internal aluminium plate. They are not welded. 
Is anodizing better or worse than stainless steel?
Stainless steel despite its name will tend to tarnish and will usually not live up to the expectations. Anodized aluminium, especially our "Royal Chrome", is far superior in corrosion resistance and longevity and will not require the amount of regular maintenance that stainless steel will.
What is the minimum radius you can have a curved door?
The minimum radius we can manufacture the curved doors to is 1000mm.
What is the maximum height you can make your curved doors?
We do not recommend making them over a height of 2600mm.
Are the balustrades suitable for stairs?
Our systems are designed to suit balconies and terraces, they are not designed for stair railings.
Have your Balustrade Systems been tested?
Yes, our balustrade systems have been thoroughly tried and tested, on site and off site. In June 2004 we commissioned Sandberg LLP, independent testing & consulting engineers, to test our systems with regards to compliance to BS6180:1999 & BS6399:1996. These test results are posted on our website in the form of PDF documents. You can view these through the home page or download them at the download.
What is the approximate weight per meter of the system with glass?
The balustrade system at 1.1m height and with 10mm glass weighs appx 33kg per linear meter
What is the appx weight of the Juliet balustrade system with the glass?
The Juliet balustrade system at 1.1m height and with 10mm glass weighs appx 34kg per linear meter
Is the Balcony balustrade Systems a Structural Glass System?
No, it is not a structural glass balustrade. It is a composite system utilizing both the glass and the Handrail to take the loads. Utilizing the handrail allows the balustrade to span certain lengths without the need for vertical posts. Once these are exceeded we must introduce vertical posts.
Money Back Guarantee

Balcony Systems
Web Purchase
Money Back Guarantee

Learn more...


Balcony News

  • BalcoNano Introductory Offer

    Balcony Systems is now offering BalcoNano® DIY application packs for Balcony Systems' customers at a super introductory price >>

  • BalcoNano® website launched

    BalcoNano DIY self cleaning glass application packs for glass balustrades, glass doors and windows, kitchen tops, ceramic tiles and car windshield.

  • Balcony Systems reports record sales in 2011

    We can report record sales throughout 2011 on our entire range of products; glass balustrading, Juliet balcony and curved patio doors - despite the tough economic times.

  • Customer Video Competition is launched

    Balcony Systems is delighted to announce the launch of this year’s satisfied customer Video Competition.

  • Maintain your self-cleaning glass for years

    Maintenance and cleaning guidelines for self cleaning glass and coated glass surfaces.

  • Sea more with Balcony Systems

    Replacing an old wrought iron balcony with a glass and aluminium one to achieve clear sea views with much lower maintenance >>

  • How to "French" an English window

    Full height first floor doors have become more English despite their origin across the channel in France.

  • Internal balustrade adds ‘wow’ factor

    Home design consultant Alexa Collins chose glass and aluminium balustrading from Balcony Systems to make a dramatic, light-enhancing statement inside her self-build five-bed Buckinghamshire home.

  • Aluminium and glass balcony

    Balcony Systems supplies aluminium balconies to enhance spectacular views overlooking Warfleet Creek.

  • Grand Designs Live 2011 30th April to 8th May

    Balcony Systems returns to Grand Designs Live in May with its market-leading range of stunning curved patio doors, elegant glass and aluminium balustrades and affordable Juliette balconies.

Blog

Customer Reviews

  • Balcony Systems curved patio doors are a wow
    rating starrating starrating starrating starrating star

    The curved patio doors and windows are a real wow feature on our new build home. The whole house was designed around these doors and everyo...

  • My Juliette Balcony
    rating starrating starrating starrating starrating star

    I love my Juliette balcony. It provides an unobstructed view with no ugly brackets, unlike others I have seen. The glass is self-cleaning, w...

  • Just love our curved patio doors
    rating starrating starrating starrating starrating star

    We visited the Grand Designs show in Birmingham for inspiration for our new build home. After seeing the Curved Patio Doors on the Balcony S...

  • my refurbishment
    rating starrating starrating starrating starrating star

    I found the product easy to install, it finishes off my design well, not only do I get a clear view of my garden from my bedroom but as an a...

  • Great Juliet Balcony
    rating starrating starrating starrating starrating star

    Just felt I would let you know how delighted we are with our Juliette balcony. It is everything we hoped it would be, and has added a new di...

  • Custom Juliette for The Hive, Milton Keynes
    rating starrating starrating starrating starrating star

    Due to the size of our bay we had to order a custom size Juliette. Delivery was earlier than expected and Product quality is superb. We had ...

  • Excellent Quality Balconies
    rating starrating starrating starrating starrating star

    Website was fantastic, gave all the ideas and designs we were loking for, we love the contempory look of the Juliette Balcony, giving more l...

  • Juliette balcony
    rating starrating starrating starrating starrating star

    This product was the ideal, maintaining the view through the window whilst provide a stylish safety feature. We were able to install it ours...

  • Bronze glass balcony
    rating starrating starrating starrating starrating star

    we found the product purchased to be of a high quality and to be easy to install dispite the added complication of fitting into random natur...

  • Annedd Wen Balustrade
    rating starrating starrating starrating starrating star

    easy Installation, minimum maintenance, looks great!! Had difficulty in sourcing exactly what I wanted - found it with balconette. Quality c...