Building Contractors, Developers & Professionals
We work hand in hand with professionals in all aspects of the building trade.
From large developments to a single dwelling we can assist in quick estimates, product integration and implementation.
While we are happy to do big-scale new developments, we are also very pleased to handle
individual enquiries from Installers, Quantity surveyors, Builders and Developers.
We offer our services nationwide and are always interested in developing long term relationships with trade customers.
To help understand our service we list the main topics:
Geographic Coverage
Balcony Systems offer services to the private sector
throughout the British Isles.
Our Balustrade systems & Juliette Balconettes provide a
supply only ready-to-install
package on a
supply only basis.
We can service customers nationwide.
We offer our systems in
Northern Ireland &
Jersey
through appointed agents, whose details are on our
contact us page.
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Technical Information
We can provide drawings, CAD details and other technical information about our systems for your design or project, when requested. Please e-mail your request to:
enquiries@balconette.co.uk.
Our proprietary balustrade systems 1 and 2 are available in
powder coated white or anodized in silver, bronze or Royal Chrome, our stainless steel look-alike. Our systems are clean in design, and very
straight-forward to install.
We supply all balustrade or balconette components including handrails, bottom rails, any posts needed, brackets, gaskets and glass.
We do not supply the fixings (bolts/screws used to fix to the wall, structure or floor). These depend on the material being fixed to, and must be specified by your engineer or installer.
Posts Our balustrade systems can span certain lengths without vertical support posts. Over this length, extra
steel posts are needed to provide increased lateral strength. Posts are in two parts: a steel insert post fixed to the structure or balcony, and an aluminium sleeve in the system colour, connected to the handrail. If insert posts are required for
early fitment as part of building works, or for installation prior to water-proofing, they can be supplied once the deposit is paid.
Once posts are installed, you can lay paving, decking, etc to hide the base plate; the Balcony Systems sleeve, matching your handrail finish, will hide the steel post within.
Bottom Rails These can be fixed to the decking etc, between the posts in the Balcony 1 system, or inside the posts in a continuous run with Balcony 2 system. If required these can be supplied with 5mm packing shims that will allow
water passage underneath the bottom rail once installed.
You can
download technical details, sections, elevations, etc from our website, or talk to us, we are happy to send further information, and to answer technical questions.
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Building regulations
Balconys balustrade systems have undergone
rigorous safety testing,
both in laboratories and on completed sites. Our systems have been tested to comply with
BS6180 and
BS6399 in the UK, and with
NF P 01-013 and
NF P 08-301 in France.
In the UK we usually supply 10mm clear toughened glass, class A to
BS6206 (BS EN 12600).
We can send copies of these tests by e-mail, on request.
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Quotations
Our
Customer Contact team is trained to provide you with a quotation aimed at your specific requirements. We ask you to send us a set of drawings by post or as CAD drawings by e-mail. If dimensions taken from the drawings are approximate, our quote can be adjusted when final dimensions are available.
We send
quotations by email, fax, and post within the dates that you request.
We can offer a complete design, supply and install package through our sister company VBS (Viking Balcony Systems Solutions Limited). All supply and fit projects are channelled through VBS. We can undertake from medium size and up to very large projects through VBS.
If you require a supply and install package we will quote this through our sister company VBS. A quotation can be obtained either by sending all the information to us or directly sending the enquiry to VBS on the contact details below:
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Ordering procedure and payment terms
Standard off the shelf Juliette Balconettes
These may be
purchased online, or ordered by telephone. Full payment is required prior to dispatch. If goods are in stock, we will send you an
order
confirmation and
technical drawings both for signature.
Online this is done automatically. Once these are returned, we organize delivery of your Balconette/s, usually within 3 working days.
Balustrades and custom-made Juliette Balconette orders
The procedure for ordering our Balcony system balustrades, or custom-sized Juliette Balconettes, is simple and straight-forward.
1. When you are happy with a quotation or a price given, we send you an
Order Confirmation including all data about size, colour, etc, and any inclusions or exclusions to our contractual arrangement.
2. We will ask for a
30% deposit on price + vat. Once we have received your signed order confirmation and deposit, the order is passed to the
technical
department, who liaise with you to get all relevant data and measurements. They produce the
manufacturing drawing. At this stage we can deliver any required insert posts.
3. We send the drawings to you for
final checking and confirmation,
before we make anything. There may be
revision and correction stages you are happy with what we are to make. Once all measurements have been agreed and signed for, we send your order for manufacture.
4. Our standard
lead time is 60 - 90 days from receipt of signed drawings. If you require a shorter period please discuss with our staff, who will explain your options.
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Site visits
We work on
many complex projects with no need for a site visit by us, however, we offer a full package of supply, install and surveying via our sister company VBS (Viking Balcony Systems).
If you request this service, our quotation will include surveying, otherwise, our order procedures are designed to give you confidence before we cut a single piece of rail.
If we have quoted for supply only but you require a site survey, we can arrange it.
It will typically cost £400 + vat.
If more than 80 miles away you will also incur travelling expenses.
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Delivery
When ready,
your balustrades can be collected from our premises near Gatwick. We can also arrange
carriers and
pass on the costs.
An estimate will be given on request.
Once ready to ship, we advise you of the delivery cost, which you can pay with the 70% remnant of your order. We also arrange the delivery day, so you can have someone there to meet it. We do require a signature for each delivery. Sorry, we are not able to specify what
time of day it will arrive.
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Installation
Having supplied hundreds or thousands of private orders, we have very positive feedback on how
straightforward to install our systems are.
We have customers that have installed by themselves, some have used builders, joiners or other tradesmen.
Our
installation video guide can be downloaded from the
download centre,
or we can send you a DVD. We can also put you in touch with highly experienced professionals installers, who make their arrangements directly with you.
Please note that we do not supply the fixings and do not give advice on fixings. Our systems are designed to withstand the required loads as specified in BS6399-1:1996 for domestic and residential areas and for areas not susceptible to overcrowding (A, B & C3 in table 4 on page 9) under the assumption that the correct fixings are used and that the structure itself can support and withstand these applied loads. The fixings together with the suitability should be determined by the structural engineer on the project.
We can offer a complete design, supply and install package through our sister company VBS (Viking Balcony Systems Solutions Limited).
All supply and fit projects are channelled through VBS.
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