Balconette service review — Valued Customer — 2020-07-08

Customer: Valued Customer

Feefo rating: 5 out of 5
Original review date: 8 July 2020
Product: Balconette service

Great service only thing disappointed in was no bolts or screws to match balcony

Balconette response on Feefo

Response date displayed by Feefo: 6 years ago

Hi Dr Blakeley - Thank you for your 5 star review of our service, it is of great reassurance to us knowing that you were well looked after. With regards to us not supplying bolts, if you mean the structural bolts (that connect the system to the structure), this is because we have not previously attended site and performed the appropriate survey, allowing us to look at such things which can be overlooked (structural type, limitations and condition of the structure). We do offer an option for us to come to site and perform the necessary survey and in turn, provide the structural fixings/bolts, this forms part of our 'Premium' quote. Thank you for choosing us in making the most of your view, we appreciate the opportunity to work with you.

All the best,
Ben and the rest of the team at Balconette

Read the original review on Feefo