Orbit balconette service review — Valued Customer — 2020-03-14

Customer: Valued Customer

Feefo rating: 5 out of 5
Original review date: 14 March 2020
Product: Orbit balconette service

Thank you for responding when our product was wrongly delivered and dumped outside the wrong house.
We really appreciated the way you handled the situation.

Balconette response on Feefo

Response date displayed by Feefo: 6 years ago

Hi Jonathan - Thank you very much for your 5 star review, even though there was a logistical error from our 3rd party logistics provider on that occasion. I am very glad to hear that we were able to react and resolve when needed because things do not always go to plan in life, and when they don't, it is important how we react. All the best for you and your Orbit Juliet Jonathan, thank you for giving us the opportunity to work with you.

Ben and the rest of the team at Balconette

Read the original review on Feefo