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A personal message from the Managing Director

Balcony Systems has established itself and grown successfully over the years, not only due to the high quality of our products but also our reputation for excellent customer relations and service.

I believe that the best ambassadors for us are our customers and I want to make sure that we add you to this ever growing list by making sure that you receive the best possible service from our company.

If, at any point during your dealings with us you feel that you are not being serviced professionally or a matter is not being resolved to your satisfaction, I would like to offer you a communication link that will take you directly to the management team and myself in order that we can make sure things get back on track swiftly and that you do get the best possible service.

The link to use is: Customercare(at)

This email address will reach the directors of the company and will also be seen by me.

Should you email us, we will either contact you directly to get further data or, if what is required is clear, we will take the necessary action to resolve the issue swiftly.

I trust you will enjoy your experience of purchasing from us and be able to recommend us to your colleagues, family and friends.


Mr. E Wolff Managing Director

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