Balcony Systems Web Purchase Money Back Guarantee

Here at Balcony Systems we believe in open and fair trading standards. We understand the potential pitfalls and concerns connected to purchasing custom products online.

Money Back Guarantee

After thousands of successful online customer feedbacks we have proudly introduced our money back guarantee policy to ensure you, the purchaser, have the confidence to purchase our products online without the slightest concern of having made an error or mistake in any way. 

Our money back guarantee:

We will refund 100% of any monies paid to us, no questions asked and without limitation subject to the two points below: 

  • Your request for refund is within 30 days of the online purchase

  • You have not signed an "Order Confirmation"

So as per the above if you have made an error, changed your mind or for whatever reason want to cancel, we guarantee to give you your money back!

When you purchase a glass balustrade, custom Juliet balcony or a curved patio door from our website you will enter your information and you will be required to pay a deposit online.

Following this we will contact you to go over the information provided and your exact requirements. With this information we will produce an “Order Confirmation” document which will contain all the specification/s and financial information of your order. We will send you this “Order Confirmation” to sign and return to us. Once the “Order Confirmation” is signed, this will constitute the contract between us.

Following your authorisation of the “Order Confirmation” your order will be forwarded to the technical department to be drawn up and issued to you to authorize manufacture drawings.

We trust that this guarantee will give you the confidence to enjoy the benefits of ordering online with us.

Balcony Systems Solutions Ltd, Unit 6 Systems House, Eastbourne Road, Blindley Heath, Lingfield, Surrey, RH7 6JP. Registration No: 6937600 VAT reg no: 975 6213 93

Request Brochure >

Grand Designs Live

Reviews

News

  • New Frameless Glass Balustrade System

    ...

  • Bedroom Juliet Railing

    A glass Juliet railing balcony is a wonderful way to add to the serenity of your bedroom, light, a sense of space with the beauty of our no...

  • Glass Patio Railings

    Fancy making your patio the talk of the town? Then why not install glass railings? More than just a fence; there are many ways patio glass r...

  • Glass Balustrade Kit

    Fit a Balconette glass balustrade kit and give your home the wow factor! Extra light, beautiful views and an external facelift will make you...

  • Glass Terrace Design

    Glass balustrading has many advantages over alternative types of railings. Make the most of your outdoor space with glass balustrading from ...

  • Glass Balustrade Fittings

    Selecting the right fittings for your glass balustrade can be a minefield, but choosing Balconette will take a load off your mind. We supply...

  • Balconette's Open House Event

    We’d like you to join us for our Open House Event on Friday 29th & Saturday 30th September 2017 from 10am – 4pm at our HQ in Surrey to see a...

  • Innovative Glass Solutions

    Balcony Systems offer you an innovative glass balustrade design with anodised coatings, lightweight and strong system easy to install and re...

  • Ease of Glass Balustrade Installation

    Our Glass Balustrade system has been designed with ease of installation in mind, so here are a few points to consider when deciding on insta...

  • Glass Cleanliness and Safety

    The stunning look that our glass balustrades produce is hard to beat but, because it’s glass, some people have concerns over safety. We use ...



Money back guarantee Ten year Mastercard and Visa Paypal