What Are the Benefits of Being a Registered Partner? How Do I Become One?

We are the leading manufacturer and supplier of sophisticated and bespoke Glass Juliet’s and Glass Balustrading systems in the UK – chosen by customers for their aesthetic, durable quality, and innovative design. Although customers can select a supply-only service, we thought it was essential to have a collection of installation experts who can provide a premium site survey and installation service that reflects the quality of our products.

We have built a national network of trade individuals, construction companies and developer firms who work in partnership with us to promote, sell and install Balconette products within their geographical area.

Prospective Partners attending an in-person training session with one of our technical gurus

We understand that customers feel at ease when they have a trained installer local to them. Registered Partners can visit customers’ homes and assist in demonstrating and explaining the quality and design of each Balconette system rather than the customer browsing our website or travelling long distances to visit our Surrey showroom. Balconette is a nationwide company, but welcoming Registered Partners to the Balconette team allows us to build a network of local and reliable companies, which gives our customers a personal touch.

This partnership was designed for highly skilled and committed trade personnel looking for greater business potential and an exciting opportunity to expand their skillset. If this is something you are interested in, then keep reading to discover what we can offer to construction professionals in terms of service, personalised incentives and how to join the Registered Partner programme.

What Are the Benefits of Becoming a Registered Partner?

We can assist you with transforming your client’s concepts into completed designs with our innovative products that effortlessly enhance residential and commercial properties.

We view Registered Partners as an extension of our company, which is why we have thought deliberately about what we can offer to make things more seamless and cost-effective for you and your company. We have established key incentives that will provide you with the highest level of service, product training and additional customised concessions. Below we outline our ever-growing list of incentives to attract long-term and mutually beneficial collaborations:

1)Personalised Contract

A tailor-made contract is written to define the expectations and contributions shared between Balconette and the Registered Partner – this is the first step to building a prosperous working relationship. 

2) Promote, sell, and install Balconette products

You will be able to incorporate our premium products as an addition to your existing product range and sell to your already established customers in your local area. Another benefit is that order quotas do not govern Partners; you can order as much or as little as you like!

What we ask in return is that you agree not to distribute or manufacture goods that compete with our products and to represent Balconette respectably.

Registered Partners can add stunning Frameless Balustrades to their product range

3) Sales and marketing materials

Not only do we supply Registered Partners with an exclusive, made-to-measure product, but we also support you by sharing our high-quality promotional material and plenty of successful install images that will assist you in building excellent Balconette content on your website and help you generate leads and close orders.

4) Unlimited product knowledge and installation training

Our Registered Partner programme offers a brilliant opportunity for individuals or companies who wish to broaden their skillset and construction ability.

We host and invite prospective Partners to attend in-person seminars and training sessions with Balconette technicians to help familiarise you with our custom-made systems. We also provide downloadable guides, video tutorials and online training courses that expand Partners’ knowledge of Balconette’s products.

Registered Partners are supplied with continuous Balconette training and support, both in-person and online

5) Unlimited technical support and technical documents

We have a wealth of knowledge and guidance available on our website, including technical specifications, drawings, installation guides, and videos.

Alongside our online support, Partners can receive ongoing assistance from our team of technical experts or Customer Care team, who can answer any question regarding your system, no matter how trivial it might seem. It’s as if you have your own manufacturing factory and technical department that’s just a phone call away, without any of the usual costs or complications.

6) Preferential discounted rates

Being a Registered Partner produces several benefits; one of the most compelling benefits might be the discount. Varying levels of discount percentage can be applied depending on whether you generate the lead. A full breakdown of available discounts is provided in the contract.

7) Fast track service whenever possible & on-time deliveries

We understand the time pressures you can be under with your multiple jobs and clients, which is why we try to fast-track your orders whenever possible. Please speak with our team to discuss your fast-track options.

We also offer a selection of different delivery types depending on your customer’s budget and needs; our delivery options range from self-collection to our direct premium delivery. Again, please speak with one of our Specialist Product Consultants to discuss your options.

Fast-track service is available to Registered Partners whenever possible

9) View all your quotes, orders, and invoices in your personalised My Account area

After creating a Balconette My Account on our website, a detailed history of quotes, orders and invoices are compiled in one convenient place, ready for you to view at any time. This administration tool enables you to be untroubled about losing separate invoices or keeping an independent record of jobs as it will all be collated for you, allowing you to get on with what you do best!

What Do We Expect from Registered Partners?

When you are welcomed onto the Registered Partners programme, you become an extension of our company and will need to sign a code of practice that ensures that you meet our standards of service, quality, and performance.

Below we outline the minimum expectations that we require our Partners to endorse and execute during our agreement:

• To provide a timely, reliable, and excellent service to the customer
• To be an expert on all the details, parts, and parameters of Balconette’s products
• To proficiently and professionally design, survey and install Balconette’s systems
• To resolve any issues that could arise during a job and to never abandon a customer or leave a job incomplete or unsatisfactory
• To promote Balconette’s goodwill and products through great service, positive communications, and promotions
• To hold the necessary equipment, tools, insurance, and any other legal requirements to operate a business and install products safely and correctly

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